Hi there @user_53itci the IMAP password should be the same password used for your email address. Sounds like you just need to reenter your current password.
Nope , I think it’s my email provider, I have 4 email accounts and with update CenturyLink and Comcast are the ones that failed. Gmail and iCloud accounts are fine.
Thanks for reaching out captaindonm! I know how important those emails are, so I want to help you get access back however I can 👍 If your iPhone prompts for an IMAP password after a software update, it may be due to changes in your email settings. To resolve this, go to Settings, tap Mail, then Accounts. Select your email account and re-enter your IMAP password. If you have switched from POP to IMAP, ensure that your account is correctly configured with the new settings. If issues persist, consider removing the account and adding it again using the IMAP settings. Please try this and let me know how it works!
user_53itci Have you tried removing and then re-adding the Comcast email account(s) to see if the error goes away after rebuilding them?
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XfinityDuron
Official Employee
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107 Messages
9 days ago
Hi there @user_53itci the IMAP password should be the same password used for your email address. Sounds like you just need to reenter your current password.
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EG
Expert
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112.6K Messages
9 days ago
Concern moved here to the E-mail help section.
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captaindonm
New Poster
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3 Messages
3 days ago
Same issue, I no longer have email on my iphone or ipad?? Did you get an answer?
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