Visitor

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3 Messages

Tuesday, November 4th, 2025

email problem

I can receive email on my Comcast email account, but I can't send email from my laptop.  I can send it from my tablet.

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Selected Oldest First

Expert

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114.3K Messages

3 days ago

Concern moved here to the E-mail help section for assistance. 

Expert

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32.9K Messages

1 day ago

I can receive email on my Comcast email account, but I can't send email from my laptop.  I can send it from my tablet.

What error messages are you getting?

Official Employee

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357 Messages

19 hours ago

Greetings @gdov721, and thanks for posting to the Xfinity forums, I hope this message finds you well. Also thanks to @EG and @Again for your assistance. Mirroring what Again said, are you getting an error when you try to send email from your laptop, and also are you using the Xfinity connect website, or a third party app such as Outlook?

Visitor

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3 Messages

@XfinityJeff​ 

I am using the xfinity connect website

Official Employee

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2.8K Messages

 

gdov721, Thanks for sharing these details. When you receive this error on the laptop, are you connecting to the same internet network as the tablet? 

 

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