New Poster
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5 Messages
Email Password
Me too, so far trying to get support has been a nightmare. Finally got a phone number but it would not take my "1" for talk to an agent.
New Poster
•
5 Messages
Me too, so far trying to get support has been a nightmare. Finally got a phone number but it would not take my "1" for talk to an agent.
Official Solution
XfinityBrie
Administrator
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653 Messages
3 years ago
Hello All,
For any outstanding concerns or password support related to your Xfinity User ID, you would contact Customer Security Assurance as they are the only team who can process any request related to your Xfinity User ID.
You can use the following link as well to perform self-service resets to your password: Reset Your Xfinity Password
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Again
Expert
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30.4K Messages
3 years ago
@frustrated2002
I started a new thread with your post. Please explain your issue in detail, but leave out any personal identifying information. Thanks!
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user_8891dc
Visitor
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1 Message
3 years ago
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