Regular Visitor
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2 Messages
Email on iphone stopped syncing with comcast email
Suddenly, my comcast email on my iphone mail app has stopped syncing. After I went through all of the steps of deleting the app and re-entering all of the imap and stmp information, the mail started to update again, but uploaded over 700 emails.
Is there a way to get the phone email to sync with the email on my computer browser? Or do I have to manually delete all the emails that were previously deleted?
I also want it to continuously sync so that I do not have to go through this laborious task.
XfinityDemitrius
Official Employee
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2.8K Messages
2 hours ago
Hey @gigi0526, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to address your Xfinity Email questions. I am glad to hear you were able to restore functionality by removing and re-adding the profile.
I do apologize, but outside providing the email settings for the third-party application/programs, anything more is outside our scope of support. We recommend using our Xfinity Email online web portal for access and management of the email account.
If the emails are located in the Xfinity Email online web portal, we recommend deleting any emails within their which should carry over to the additional third-party email clients being used.
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