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Saturday, June 22nd, 2024 12:45 AM

Email on iPad

I can no longer access email using the email app on the iPad . Must I go through xfinity?

Official Employee

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1.9K Messages

26 days ago

Hey there, user_gq53gw, thanks for reaching out through Xfinity Forums regarding your email account. We would be happy to help you with troubleshooting your account as I know how important it is to have your email working properly. Are you getting an error message, or what happens when you try accessing your email? Also, are you only having issues on your iPad? What about on other devices?

 

2 Messages

Email cannot be accessed using the email app on iPad - iPhone is ok

Official Employee

 • 

1.9K Messages

 

user_gq53gw thanks for confirming! Are you getting an error message or what happens when you try to access on your iPad? Have you tried uninstalling and reinstalling the app?

 

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