2 Messages
email not syncing with iphone
I can access my email on my iphone thru the email accounts setup (not thru an app), but if I delete an email on my phone, it doesn't delete it in the email on my computer. Not normally a big issue, but when I went away for 3 weeks, I had over 1000 emails sitting there when I returned, and I had to go through all of them for a second time... I have another vacation in a few months... How do I sync the two?
XfinityArmand
Official Employee
•
1.8K Messages
2 months ago
Thanks so much for taking the time to reach out to Xfinity Support @user_4kp4pw! We are so glad to hear from you and happy to help in any way that we can to address your email concerns. No worries! You have reached out to the right team to get things squared away. Please feel free to shoot a a private message with your details so that we can get started.
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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