rob330's profile

Visitor

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1 Message

Monday, May 26th, 2025 2:39 PM

Email Not Accessible [Edited]

E-mail is not acsesable why is it so difficult to acsess my e-mail you constantly change the way i acsess and wont leave me sighned in

Expert

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31.7K Messages

8 days ago

@rob330 

E-mail is not accessible why is it so difficult to access my e-mail you constantly change the way i access and wont leave me signed in

Due to security issues we're no longer able to stay signed in to email.

You can sign in to email from https://connect.xfinity.com/appsuite .

Official Employee

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2K Messages

7 days ago

Hi there, @rob330 I do apologize for the trouble you are experiencing with your email. If the Xfinity website isn't keeping you signed-in after selecting "Stay signed in," it could be due to your browser settings or cookies being disabled. I recommend double-checking that your preferred browser allows cookies and does not have settings that clear them upon closing. Additionally, you're using a private or incognito browsing mode, it will prevent the site from remembering your sign-in status.-Richard

New Poster

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2 Messages

7 days ago

I am trying to log in. The The account I use is[Edited: "Personal Information"] I do not use.

(edited)

Official Employee

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1.5K Messages

Hey, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your email. I would be more than happy to offer my assistance looking into this further for you. Have you logged into the email recently? Is there an error message you are getting?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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