Visitor
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1 Message
Email migration to Yahoo?
When I logged into my Xfinity email, there is a large banner covering my access that states that Comcast email is switching to Yahoo. This seems like a scam and I would like confirmation that this is actually happening.
Accepted Solution
XfinityRichard
Official Employee
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2.5K Messages
8 hours ago
Hi there, @user_g25w5s Thank you for reaching out! I definitely understand your concerns with all the scams that are going on now. Yes, Xfinity email is legitimately transitioning to Yahoo Mail, and the banner you saw is not a scam. The transition for active accounts began in June 2025 and will continue in phases through 2026.-Richard
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BruceW
Gold Problem Solver
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26.8K Messages
7 hours ago
It's happening. When your account is ready to be moved, you will be prompted to sign in to xfinityconnect.email.comcast.net to accept Yahoo’s terms of service and complete your move to the Yahoo Mail platform. See https://forums.xfinity.com/conversations/email/68e5cc7e19d01b57e46b0864?commentId=68e64c7119d01b57e46df868 for an example of what that will look like (unless they change their mind again!).
Also see https://www.xfinity.com/support/articles/yahoo-email-migration-overview and https://help.yahoo.com/kb/new-yahoo-mail/SLN36803.html.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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EG
Expert
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114.1K Messages
4 hours ago
Concern moved here to the E-mail help section.
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