Skip to main content

    Support

    Offers

U
user_ynnaw7
1st Topic

1 Message

Saturday, December 21st, 2024 12:48 AM

Email hacked

Hello, my email was hacked. I have reset my password and enabled two step MFA. How do I ensure multiple devices are logged out?

Question

 • 

Updated 

3 months ago

175

1

0

XfinityJanelle

Official Employee

 • 

1.5K Messages

4 months ago

Hi @user_ynnaw7  Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your email. I would be more than happy to offer my assistance looking into this further for you. Changing your password will prompt for new log in on devices. Please also check out new-device-sign-in.

2

0

user_ov3dfq

1 Message

My email was hacked. I have changed my xfinity password. What else do I need to do?

Like

Reply

3 months ago

0

XfinityRichard

Official Employee

 • 

1.8K Messages

Hi there, @user_ov3dfq Thank you for taking the time to reach out. Oh no, I'm sorry to hear that your email was hacked. Since it's been a few days since you last posted are you still needing assistance? If so please don't hesitate to reach back out.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

3 months ago

0

forum icon

New to the Community?

Start Here