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Tuesday, November 19th, 2024 1:27 PM

Email from myself that I did not send

I logged onto my work email this morning and noticed 2 emails sent from my personal Comcast account overnight.  Both were sent while I was sleeping.  No one else in my family has access to my account.  I thought it might be spoofing.  So, I looked in my sent items and, sure enough, there they were!  I immediately changed my password.  How could this have happened?  My password is pretty complex.

Official Employee

 • 

1.5K Messages

1 day ago

 

user_c5mtvq I would for sure have some questions if this happened to me too! We are glad to hear you did change your password and would also like to provide you with our dedicated team that works on these types of security questions along with many others as it is our goal to keep you and your family safe.

Please call our Customer Security Assurance Team:

Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329

 

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