Contributor
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33 Messages
Email delays
I am experiencing email delays/throttling both incoming and outgoing to people. Please advise asap. It is impacting my work.
Contributor
•
33 Messages
I am experiencing email delays/throttling both incoming and outgoing to people. Please advise asap. It is impacting my work.
XfinityAlex
Official Employee
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910 Messages
3 years ago
Could you share some headers that demonstrate the issue? Please remove any personal information such as email addresses.
if you prefer not to post it here, feel free to send me a DM via the Forums.
(edited)
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magicdave2
Contributor
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33 Messages
3 years ago
Thanks for the reply. Sent you a message.
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user_4396f4
Visitor
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3 Messages
3 years ago
I am also experiencing frustrating delays (going on 4 hours now) without receiving or sending email message across the board on various email clients. However, on cellular it works. This is not an isolated incident and I ask why Xfinity is asking us to DM to resolve it.
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user_4396f4
Visitor
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3 Messages
3 years ago
I am also experiencing frustrating delays (going on 4 hours now) without receiving or sending email message across the board on various email clients. However, on cellular it works. This is not an isolated incident and I ask why Xfinity is asking us to DM to resolve it.
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magicdave2
Contributor
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33 Messages
3 years ago
This is still a problem. People are getting their emails to me bounced back. I receive them in my GMAIL account but not in my XFINITY email. I also have migrated to a different domain host to rule out this as a problem and it still is happening. COMCAST?????
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XfinityAlex
Official Employee
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910 Messages
3 years ago
@magicdave2 As I'd noted in PM, you're (still) using a webhoster that has historically had many issues with deliverability and controlling the spam they emit. The IPs they use for this send a high ratio of spam (and invalid recipients), and they repeated end up on blocklists. They "resolve" this by changing IPs, which inevitably also get blocked, and then they repeat the process.
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caboline
Visitor
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2 Messages
2 years ago
We have has Comcast.net email for years. But for the last few months, we are having incoming email delays for hours. I researched Outlook 365 issues and found nothing to help. However, I do see a number of Xfinity/Comcast users have reported the same issue over the last year or two, but see no solution/fix offered is any of the posts. Can you please respond with whatever fix/solution you have provided to others? If there are a many, please provide them all as I am willing to try anything. Thanks
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