Visitor

 • 

1 Message

Monday, January 12th, 2026 10:41 PM

Email being shut down.

I received the following is this legit?

Last week, we informed you of important updates to our Terms of Service, Security, and Privacy Policy. Please be advised that older versions of the Comcast/Xfinity Mail platform will be retired on January 10, 2026.
To ensure uninterrupted access to your mailbox after January 15, 2026, you must confirm your acceptance of the updated Terms of Service. This process takes less than a minute and helps keep your account secure with our latest security enhancements.
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Expert

 • 

33.3K Messages

2 days ago

@user_g7p866 

I received the following is this legit?

Last week, we informed you of important updates to our Terms of Service, Security, and Privacy Policy. Please be advised that older versions of the Comcast/Xfinity Mail platform will be retired on January 10, 2026.
To ensure uninterrupted access to your mailbox after January 15, 2026, you must confirm your acceptance of the updated Terms of Service. This process takes less than a minute and helps keep your account secure with our latest security enhancements.

It is not legit.  It is a phishing email.

Report abuse or phishing here

(edited)

Official Employee

 • 

2.4K Messages

11 hours ago

Hey @user_g7p866, Thank you for visiting our official Xfinity Forums Community support page. We hope you were able to successfully report the phishing email that you received that @Again was able to provide. 


While this email may have been a phishing attempt, we are migrating the Comcast.net email service over to Yahoo Mail. You can learn more about this transition by visiting our 'Upgrade your Comcast.net email experience to Yahoo Mail' support page. 


You may also visit https://www.xfinity.com/email to see if you can begin the transition process right away. Please let us know if you need any further assistance. 

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