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fleawillie
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09/16/2026 9:07 PM

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email assistance

How can I have my email set up to reject email from a certain email address and not have it go to spam folder

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9 hours ago

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fleawillie

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1 day ago

how can I have Xfinity email reject an email from a certain person and have the person notified that his or her email has been rejected?

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XfinityChelseaB

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1 day ago

Hello @fleawillie, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Is this for your Comcast email or another third-party email? Have you set up a rule for the emails or marked the emails as spam?

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fleawillie

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@XfinityChelseaB​ No I have not.  I do not want it sent to spam. I want it rejected with the sender knowing that it was rejected in order to keep them from emailing me in the future.

1 day ago

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XfinityChelseaB

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2.6K Messages

@fleawillie, thank you for that update, I appreciate it! If that's the case, go to Settings > Security > Email Safe List & Blocked Senders in Xfinity Webmail to add unwanted addresses to your blocked list.

  • Custom Filter Rules:
    1. Go to Email Settings > Filter Rules and click + Add new rule.
    2. Set a condition for the sender's address under the "From" or "To" field.
    3. Add an action to Reject with reason or Discard to prevent the email from reaching your inbox.
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1 day ago

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fleawillie

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Thank you very much.  I have set up that rule and am hoping it works just fine.  thanks again,

9 hours ago

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XfinityDemitrius

Official Employee

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3K Messages

Fingers crossed @fleawillie. You can learn more about email filtering and spam by visiting our 'Set email filters or spam filters — Xfinity Email help' support page. Thank you for choosing Xfinity and hope you have a great rest of your day. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

9 hours ago

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