3 Messages
Email access stopped working on all iOS devices
Monday, January 8 at around 10am, the email access for all my accounts across all iOS (iPhone and iPAD) stopped working for me and my wife's comcast email accounts. I can still get email on my Mac and can log into the web email to access email so it is not a password issue. I reviewed the third party access security guidance and the box is checked and made no difference if I unchecked and rechecked the box for access. I have no reason to believe that it is an end user issue given that email can be picked up via outlook on my Mac.
Last week, I did update my password per the notification of compromised accounts. So not sure if that had anything to do with the issues.
I even deleted the account off my phone and tried to re-add it and the error was "your comcast email account is not available" or something like that.
Any suggestions? anyone else having this issue?
user_m0c7b6
1 Message
29 days ago
Hello, I've tried the solutions proposed here, but my Apple devices can't set up the accounts, I've tried on different devices and they don't work, please help.
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Jf_73902
Visitor
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1 Message
27 days ago
My Apple devices do not load comcast messages. I can access comcast and view and edit all my existing folders, but no new email since July 12, 2024. I’ve set and reset passwords, attempted to access email thru Xfinity web login, shut off all devices but one, and still can resolve the problem. Have added a new email with another provider, but I know there are alerts I’m not getting. Don’t know who to contact for assistance. Would welcome any help.
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user_7cvcw9
1 Message
18 days ago
Changed password as per Xfinity's request, email on iPhone stopped working via the mail app. I was able to login online and access email through a browser on the device. Tried deleting account on phone and creating the account again without success. Allow third party app check box is selected, even tried deselecting and signing out logging back in and reselecting. Turned off two-step verification and now it works. Is there a way to use apples mail app while having two-step verification turned on?
(edited)
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user_ojqph2
1 Message
14 days ago
Mine stopped working this morning. Says it doesn’t have the password. I reentered the password without success. Deleted the account on the iphone then readded it 6-7 times with no success. Yes, I can get mail on the web so I am entering the correct password. What does it take to fix it?
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user_DB5942
Visitor
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1 Message
11 days ago
cant open my emails?
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user_ke1ykw
1 Message
5 days ago
I'm having the same problem as so many other people are having - I had to change my xfinity/comcast account password and now I cannot connect to email on my iPhone or iPad. I tried changing the Xfinity Email Security setting to allow for third party email applications - it was already checked (yes), so I unchecked it, then checked it again, nothing helped. I unchecked it, logged out, logged back in, checked it again and it didn't help. I can no longer get my xfinity/comcast email on my iPhone or iPad. I can only access it on the web. That is not acceptable. Has anyone with an iPhone or iPad gotten a fix for this problem?
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user_i52f55
1 Message
1 day ago
I am having this same issue since March and now it started on my husbands I phone too. We can get via the website
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user_opcj0a
1 Message
20 hours ago
In compose Comcast email mode, it continues to spin saying loading and does not allow me to cancel composing email or type.
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