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Tuesday, January 9th, 2024

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Email access stopped working on all iOS devices

Monday, January 8 at around 10am, the email access for all my accounts across all iOS (iPhone and iPAD) stopped working for me and my wife's comcast email accounts.  I can still get email on my Mac and can log into the web email to access email so it is not a password issue.  I reviewed the third party access security guidance and the box is checked and made no difference if I unchecked and rechecked the box for access. I have no reason to believe that it is an end user issue given that email can be picked up via outlook on my Mac.

Last week, I did update my password per the notification of compromised accounts.  So not sure if that had anything to do with the issues.

I even deleted the account off my phone and tried to re-add it and the error was "your comcast email account is not available" or something like that.

Any suggestions? anyone else having this issue?

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