Hello @gorjbest and thank you for reaching out on our Xfinity Community forums and letting us know you're unable to locate your Drafts folder.
I can understand how concerning that can be, especially if you had messages saved there. Could you provide a few more details so we can better understand what's happening?
Are you accessing your email through Xfinity Connect, a web browser, or a third-party email application (such as Outlook, Apple Mail, or Thunderbird)? Have you checked whether the folder may have been moved, renamed, or hidden?
Any additional details as to how and what you are accessing will be helpful to us in being able to provide you with potential support to resolve your concern.
XfinityCliff
Official Employee
•
531 Messages
12 days ago
Hello @gorjbest and thank you for reaching out on our Xfinity Community forums and letting us know you're unable to locate your Drafts folder.
I can understand how concerning that can be, especially if you had messages saved there. Could you provide a few more details so we can better understand what's happening?
Any additional details as to how and what you are accessing will be helpful to us in being able to provide you with potential support to resolve your concern.
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