Contributor
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59 Messages
Dissapearing Emails
3x's now emails I have received and read, put in trash but NOT deleted have just gone missing. I didn't delete for what ever reason, that's why I kept them. This last one, today was important since it contained info on my 401K. WHY is this happening ???
I have reset/unplugged my modem (seems to be your answer to all problems)
Very unacceptable Comcast .........................
Again
Expert
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31.5K Messages
2 years ago
@Dvrmitch
Why are you putting emails you want to keep into Trash rather than putting them into a folder to save? Have you tried to recover them? In webmail, click on the three bars next to the word Trash and then on Recover Deleted Items.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
It is not safe to put e-mails in trash if you wished to save them. Moving them to a folder would have been much better. Most E-mail servers remove trash E-mails within 7 days.
If you don't recover your 401K, you should be able to have them e-mail another copy to you.
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