Good morning @user_d9zqb9, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. Normally if an account has the option for free Peacock premium through the membership program, and the offer has been redeemed, you would then visit this link to activate the offer.
If you go to this website, under your subscriptions, do you see Peacock listed with a box that says activate?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJeff
Official Employee
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744 Messages
6 hours ago
Good morning @user_d9zqb9, and thanks for posting your question to the Xfinity forums, I hope this message finds you well. Normally if an account has the option for free Peacock premium through the membership program, and the offer has been redeemed, you would then visit this link to activate the offer.
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