Visitor
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5 Messages
Delete an email address for a deceased person
My wife died and I deleted her name from the account. I expected that this would cause emails sent to her address to bounce. That is n9t happening. How can I get rid of her comcast.net email address?
user_u98p5y
Visitor
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5 Messages
2 days ago
Obviously, n9t should be not.
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BruceW
Gold Problem Solver
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27.4K Messages
2 days ago
I don't think Comcast/Xfinity will do this for you. But you can achieve the same result. See https://forums.xfinity.com/conversations/email/deactivate-comcast-email/694443436ff1b06ae43192e1?commentId=69457df899d8a96371d30b74.
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user_u98p5y
Visitor
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5 Messages
2 days ago
It seems that would work for my email address, but not hers.
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BruceW
Gold Problem Solver
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27.4K Messages
14 hours ago
Could you describe what happens when you try to set it up? Where do things go wrong exactly?
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XfinityQuemekia
Official Employee
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1.1K Messages
3 hours ago
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user_u98p5y
Visitor
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5 Messages
3 hours ago
No, it doesn't. Thanks.
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