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Visitor

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1 Message

Thursday, April 7th, 2022 3:59 PM

Closed

Delete a Comcast email

How do I do it?  It's not the Primary account.  Saw something on the Community but it didn't work.

Problem Solver

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678 Messages

3 years ago

Sign into My Account as the primary user. Click the Users tab. Locate the user you wish to remove,

then click Edit to the right of their name. Click Remove to permanently delete the ID from your account.

Hope that helps!

Official Employee

 • 

2.6K Messages

3 years ago

Hi there! Thanks for taking the time to reach out to us today! Our awesome digital care team will be happy to help. 

 

You can learn how to delete and Xfinity ID here: https://comca.st/3Jp9zlR;

 

You must be signed in with the primary user to make this change. Let us know if we can assist you further. We are here 24/7! 

Gold Problem Solver

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26.4K Messages

3 years ago

@XfinityAirelle: Your link is broken and following it results in a "404 error". Where your trying to post https://www.xfinity.com/support/articles/delete-username-from-account ?

(edited)

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