29 Messages

Monday, April 13th, 2026 1:34 AM

Create A New Email Account Without A Mobile Number

I only have one cell phone but want a secondary email address.  I sent the invitation to a Gamil account.  I got it, and tried to activate.  It asks for a mobile number, but won't except mine since it was already used.  Is there away around this?  

Oldest First
Selected Oldest First

Expert

 • 

33.9K Messages

3 hours ago

@SammyS56 

I only have one cell phone but want a secondary email address.  I sent the invitation to a Gmail account.  I got it, and tried to activate.  It asks for a mobile number, but won't except mine since it was already used.  Is there away around this?  

If you're trying to create a secondary comcast.net account you're out of luck.  Comcast stopped issuing email accounts in June 2025.

Expert

 • 

33.9K Messages

@SammyS56

@Again​ thanks for the reply.  It seemed to go through the steps till I got to entering a mobile number. Oh well, more Comcast/Xfinity [Edit language] to make everything extra complicated and impossible to get a real answer.  

Your best bet is to just create another Gmail email address.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
forum icon

New to the Community?

Start Here