Anon1469768's profile

Frequent Visitor

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8 Messages

Sat, Oct 19, 2019 4:00 PM

Constantly need a security code

every time I try to read my e-mail, i get a message saying i need to enter the security code that has been texted to my phone. EVERY TIME!! no one else in my family has to deal with this. what do i do?

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Responses

rightfooted

Expert

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1.1K Messages

2 y ago

Check to see if two-step verification is on, and turn it off.

https://www.xfinity.com/support/articles/enroll-2-step-verification 

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Regular Visitor

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1 Message

8 m ago

Each time you enter your verification code, however, you will be given the option to not require the code for future sign-ins from that particular device when using the same browser or app. This means that you will only be asked for your unique verification code when you are signing in from a new device that you've never signed in from before, or if you are signing in from a device that you haven't used in a while... Doesn't even work, you constantly have to enter a code!

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