Visitor
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3 Messages
Consistent Message: connect.xfinity.com is asking you to open email links
I consistently get this popup message (connect.xfinity.com is asking you to open email links) any time I want to reply or forward an email & I can't figure where & which setting to chance to eliminate this relatively minor annoyance.
nbr62
Twice Retired
Accepted Solution
XfinityDemitrius
Official Employee
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1.8K Messages
4 months ago
Hey @nbr62, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Email services. I wanted to check in and see if the steps provided by @BruceW was able to assist in the pop-up messaging. Please let us know at your next available convenience.
2
BruceW
Gold Problem Solver
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26.3K Messages
4 months ago
In webmail, look to see if
(gear icon) / Email Settings / Mail / Behavior / Ask for mailto link registration
is checked. If it is, you'll get that message. Clearing the checkbox should disable it.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
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