How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
Do you have any issues if you check via your Xfinity email at https://www.xfinity.com/email?
(edited)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Only you would know what the Xfinity password you set is. If you do not recall it, please go to https://xfinity.com/password to reset it
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
user_fhsxfj Hi there! Are you having issues accessing your email as well?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_uvxr63
Visitor
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2 Messages
15 days ago
Why can't I open my comcast email?
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Latoque
Expert
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29.9K Messages
14 days ago
@user_uvxr63
How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
2
user_crkz0i
Visitor
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1 Message
13 days ago
what is my xfinity password
2
0
user_fhsxfj
Visitor
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1 Message
3 days ago
my incoming server was coming up error
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user_qqg8t7
Visitor
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1 Message
9 hours ago
password incorrect for IMAP account "Comcast"
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