*If you're a new customer you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
What if any error messages are you seeing on your end?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hey @user_7ae689, Thank you for visiting our official Xfinity Forums Community support page. Did you recently transition your Xfinity Email to Yahoo! Mail? If so, you would need to access your email from the Yahoo! Mail web portal. If your email is still associated with our Xfinity Email web portal, you can access your email by visiting https://www.xfinity.com/email. Please let us know if you need any further assistance.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
If you are a new customer, however, you won't have an email account as Comcast stopped issuing them in June 2025.
(edited)
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Hello! Please use the suggestion from our Expert and let us know if you are still having issues.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
You'll need to supply us with a bit more information. Were you able to access it through webmail? Are you using a third party email app? Getting any error messages and if so what are they?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
@user_8iy43p, were you able to get access to your email using the link provided by @Again?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
user_dek92p Thank you for reaching out to our community forum to get help resetting your password and @Again for jumping in with the answer! Were you able to successfully change your pasword using that link?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am unable to access my email account. [Edited: "Personal Information"]. Help. Sending me a code to retrieve from my email account does not work as I am not receiving any of my emails. My phone number is [Edited: "Personal Information"]. Messaging is working
Congratulations! You just posted your personal information in a public forum where any one could read it grab it. However, we have made your post private in order to hide your information. Never post personal identifying information to a public forum.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
My Comcast’s.net email has not migrated to my Yahoo email. Why?
For now comcast.net email migration has become optional. Migration is done in stages, anyway. You may get an invitation at any time, but for now you aren't obligated to migrate.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
When was the last time you logged into webmail? You need to log in at least every 90 days.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Did Again's answer assist you? Have you tried other browsers, or the Xfinity app?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Why don't you leave things ALONE!!!!!! NOW I CANT OPEN OR Find my e-maìl
K
Have you migrated your email to Yahoo! yet?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
user_mv391g
Visitor
•
1 Message
17 days ago
Cannot access my Comcast’s email
5
user_iwt6kn
Visitor
•
1 Message
16 days ago
why can't i access my email?
1
0
user_7fb0ab
Visitor
•
1 Message
16 days ago
I want to reset my password
1
0
user_j8x7sy
Visitor
•
1 Message
14 days ago
I can’t login to my Comcast.net email
1
0
user_7ae689
Visitor
•
1 Message
13 days ago
email icon is not on my phone can't get Xfinity emails
2
0
robertb5
Visitor
•
2 Messages
10 days ago
how do I access my email
3
0
user_8iy43p
Visitor
•
1 Message
9 days ago
What happened to my email?
2
0
user_dek92p
Visitor
•
1 Message
2 days ago
How do I reset my password for my email
2
0
user_rg4a85
Visitor
•
3 Messages
2 days ago
I am unable to access my email account. [Edited: "Personal Information"]. Help. Sending me a code to retrieve from my email account does not work as I am not receiving any of my emails. My phone number is [Edited: "Personal Information"]. Messaging is working
(edited)
1
0
user_sqju9a
Visitor
•
3 Messages
2 days ago
My Comcast’s.net email has not migrated to my Yahoo email. Why?
1
0
user_sqju9a
Visitor
•
3 Messages
2 days ago
Why does my Comcast’s.net email say closed?
2
0
nitro353
Visitor
•
1 Message
11 hours ago
Why don't you leave things ALONE!!!!!! NOW I CANT OPEN OR Find my e-maìl
K
1
0
Latoque
Expert
•
29.9K Messages
10 hours ago
@nitro353
Did you try here using just a browser-------------?
https://connect.xfinity.com/appsuite/
0