If neither of those work, post back here so that we can try to help you.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Nothing has been more ridiculous than being a member of Comcast out that they asked me what my password was and I made a 25 years ago I put in a new password and don’t recognize it. They don’t know who I am. How ridiculous admire you the Comcast company why isn’t it simple Years ago
If you're a new Comcast customer, you won't have a comcast.net email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
Hi, did you see the information our amazing expert @Again asked and gave? Are you still having an issue? Let us know, as we are here to help!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
How are you trying to access the email? Using only a browser and the webmail UI? Or a mail app on the phone? What happens when you try to sign into the account? Try with just the browser here----------
user_18jt3a
Visitor
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1 Message
12 days ago
I want to log in to my comcast.net email
1
joee30
Visitor
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2 Messages
11 days ago
Nothing has been more ridiculous than being a member of Comcast out that they asked me what my password was and I made a 25 years ago I put in a new password and don’t recognize it. They don’t know who I am. How ridiculous admire you the Comcast company why isn’t it simple Years ago
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soprismary
New Poster
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2 Messages
3 days ago
cannot log in on my computer nor my iphonw
2
0
user_upv0ja
Visitor
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1 Message
2 days ago
Want to log in on my phoe
0
0
sandra43
Visitor
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1 Message
1 day ago
Seems to be a mixup with my Comcast.net account password
0
0
Latoque
Expert
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29.9K Messages
18 hours ago
@user_upv0ja
How are you trying to access the email? Using only a browser and the webmail UI? Or a mail app on the phone? What happens when you try to sign into the account? Try with just the browser here----------
https://connect.xfinity.com/appsuite/
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0