Visitor

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1 Message

11/10/2026 5:19 AM

Comcast.net email will not connect in New Outlook

For three weeks, I have tried to connect my comcast.net account to New Outlook. It was fine before, and it just stopped working. I've tried removing it and re-adding it, and I've ensured that the account has third-party access checked.

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Official Employee

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3.2K Messages

9 minutes ago

Hey @user_iysa6a, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to troubleshoot the Xfinity Email in Outlook. Did you recently take advantage of transferring your Xfinity Email to the Yahoo Email experience? If your "comcast.net" email was converted to Yahoo Mail, we would need to use the Yahoo Mail email account settings.

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