Visitor
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5 Messages
Comcast.net email quota warning 100%
Hello, I received an email on my comcast.net email from postmaster@comcast.net stating my email has reached 100% of my quota. I deleted all of my inbox, so completey emptied everything. Now I still can not receive emails or send out emails? Please help!
EG
Expert
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112.3K Messages
2 months ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section for assistance.
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BruceW
Gold Problem Solver
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26.6K Messages
2 months ago
The contents of all your folders count against your quota, not just Inbox. Even the contents of Trash count against it. If you deleted a bunch of messages but didn't empty Trash, you still won't be under quota.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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user_7zimr7
Visitor
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5 Messages
1 month ago
Thank you Bruce! Everything was deleted on the account including trash. Has this happen to you as well?
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BruceW
Gold Problem Solver
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26.6K Messages
1 month ago
No, I keep my mailbox petty tidy, I don't think I've ever seen my usage over 1%. But I know it does happen and sometimes users don't realize that the messages they delete still count against the quota if the Trash folder hasn't been emptied. Of course, sometimes the cause is something Comcast/Xfinity has done and beyond user control. Good luck with this!
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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user_7zimr7
Visitor
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5 Messages
1 month ago
Thanks Bruce! I appreciate the help.
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user_x5r0ji
Visitor
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1 Message
8 days ago
Hello,
As the note above stated, I received an email on my comcast.net email from [Edited: "Personal Information"] stating my email has reached 100% of my quota. I deleted most all of my old emails in my inbox, sent, trash (permently deleted).
Now I still can not receive emails or send out emails? Please help!
I pay my Xfinity service bill, with out issues. Why can Xfinity stop my service! Can I stop paying for my Xfinity services - TV, Phone, Data and Security?
This is total [Edited: "Language"]!
Carl [Edited: "Personal Information"]
(edited)
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