Comcast.net email migration to Yahoo

I received an email on 8/26/2025 that my comcast.net email account would be migrating to Yahoo. The email said I should see another email explaining how in about 30 days. It has been close to two months now and no second email yet. Is it normal to take this long or longer?

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BruceW

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26.9K Messages

2 months ago

... The email said I should see another email explaining how in about 30 days. ...

Apparently that's not quite correct. See https://forums.xfinity.com/conversations/email/68e5cc7e19d01b57e46b0864?commentId=68e64c7119d01b57e46df868.

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XfinityJohnG

Official Employee

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2.3K Messages

2 months ago

Thank you for reaching out to our team here. The provided link from @BruceW was the correct information on that email question.

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user_c52e2c

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9 Messages

Hello XfinityJohnG, I inadvertently responded to your post asking for more clarity on the BruceW link, vice this posting. You should be able to see it there.

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1 month ago

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XfinityMatthew

Official Employee

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1.1K Messages

@user_c52e2c I see the comment you left on the other thread as well. But for clarification it is 120 from when you see the banner. The roll-out is being done in batches and is expected to last through 2026.

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1 month ago

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user_q581rq

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2 Messages

How much time do I have to respond after I receive the invite? Is it 130 days or 30. Very confusing

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1 month ago

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user_c52e2c

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9 Messages

@XfinityMatthew I received the same banner shown in the BruceW link when I logged into email and am now using YAHOO. The transfer was pretty seamless. YAHOO has a 2-minute video that walks you through the process.

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1 month ago

XfinityJon

Official Employee

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811 Messages

Perfect user_c52e2c, we are glad you were able to complete the transfer. Did you need assistance with anything else at this time?

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 month ago

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user_c52e2c

Comcast.net email migration to Yahoo

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

XfinityJohnG

user_c52e2c

XfinityMatthew

user_q581rq

user_c52e2c

XfinityJon

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