How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
Hi there, @rcromika. Thanks for reaching out to us here on the Community Forum. As @Latoque pointed out, providing those details would help us to determine what is going on and assist. If you could get us that information, that would be awesome.
Latoque
Expert
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29.9K Messages
2 days ago
@rcromika
How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
Try here------------
https://connect.xfinity.com/appsuite/
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XfinityFrank
Official Employee
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2.1K Messages
2 hours ago
Hi there, @rcromika. Thanks for reaching out to us here on the Community Forum. As @Latoque pointed out, providing those details would help us to determine what is going on and assist. If you could get us that information, that would be awesome.
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