DonS7's profile

New Poster

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6 Messages

09/18/2026 6:58 PM

comcast.net email account settings password

xfinity made me change my account id password but now my default email account in windows live mail does not accept either the old password or the new one. How do I edit my email account info?

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Official Employee

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2.4K Messages

2 days ago

Hey @DonS7 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your email. I would be more than happy to offer my assistance looking into this further for you. We would recommend going through the steps for your mail program by visiting https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email and selecting the program. 

New Poster

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6 Messages

I know how to use Windows Live Mail.

What I need to know is where to go to edit my comcast.net email accounts.

Official Employee

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2.5K Messages

You can change your email password on our website. Here is a link Reset your Xfinity ID password

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

New Poster

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6 Messages

Does this work if my comcast email address is not the same as my xfinity ID?

Official Employee

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2.5K Messages

On this link, you are able to change your Xfinity email password as long as you have all the information it ask you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

New Poster

 • 

6 Messages

Please answer MY question, not one you think you know.

Does this work if my comcast email address is not the same as my xfinity ID?

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