Comcast is offline

I can send email, using Apple mail, but cannot receive Comcast emails. It says offline when I go to mail accounts. Any thoughts? Thanks

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Accepted Solution

XfinityJorge

Official Employee

•

1.9K Messages

3 months ago

kjgpt83 Hello there! Thank you so much for using our Forums to contact our Xfinity Support Team. We are here to help and we are sorry to hear about the issues you are having accessing your email through our page. You came to the right place for help and If I was in your position I would be reaching out right away since I use my email on the daily. Are you noticing if this issue is just with the Apple mail? Are you able to access the email through our Xfinity site and use it?

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user_rfeitn

3 Messages

I am unable to synch folders or send/receive emails using outlook 365. have checked pop3 and SMTP settings ad passwords. I can access webmail and my iphone uses same connection and is working

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24 days ago

0

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user_rfeitn

3 Messages

24 days ago

Task 'Synchronizing subscribed folders for [Edited: "Personal Information"].' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for [Edited: "Personal Information"]. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

(edited)

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XfinityBenjaminM

Official Employee

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1.8K Messages

@user_rfeitn Hello! Thank you for reaching out to us here on our Community Forum. Are you still having issues with your email?

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22 days ago

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kjgpt83

Comcast is offline

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