kjgpt83's profile

Frequent Visitor

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8 Messages

Wednesday, November 6th, 2024 9:40 PM

Comcast is offline

I can send email, using Apple mail, but cannot receive Comcast emails.  It says offline when I go to mail accounts.  Any thoughts? Thanks

Accepted Solution

Official Employee

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1.7K Messages

4 days ago

 

kjgpt83 Hello there! Thank you so much for using our Forums to contact our Xfinity Support Team. We are here to help and we are sorry to hear about the issues you are having accessing your email through our page. You came to the right place for help and If I was in your position I would be reaching out right away since I use my email on the daily. Are you noticing if this issue is just with the Apple mail? Are you able to access the email through our Xfinity site and use it? 

 

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