Visitor
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4 Messages
Comcast IMAP e-mail in Desktop Outlook
Yesterday, comcast e-mail from within a desktop Outlook app stopped sending mail. So, I deleted the Comcast account from Outlook and tried to re-establish it. It will not set the account up again in IMAP. I have tried everything, clearing Outlook cache, etc.
I was traveling last weekend and had to enlist the VPN for a couple of days at my son's place. When I returned to my home office, which has a secure network, I stopped the VPN. Seemed like the problems started then.
I am putting all the correct items into the field to re-establish the comcast account in Outlook but nothing is working. Can anyone point me in a direction on this or help. The Xfinity Chat and Phone help were so bad and just kept looping me with bad or failed questions. No chance to reach live help. SO VERY FRUSTRATING.
XfinityPeterH
Official Employee
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2K Messages
1 day ago
Open your email client (e.g., Outlook, Thunderbird).
Navigate to the option to add a new account.
Enter your name, Comcast email address (e.g., username@comcast.net), and password.
Choose IMAP as the account type.
Configure the incoming mail server with:
Server Name: imap.comcast.net
Port: 993
Security: SSL/TLS
Username: Your Comcast email address
Password: Your Comcast email password
Configure the outgoing mail server with:
Server Name: smtp.comcast.net
Port: 587
Security: STARTTLS or SSL/TLS
Authentication: Yes, require authentication
Username: Your Comcast email address
Password: Your Comcast email password
Verify the settings and complete the setup process.
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user_pyy1zh
Visitor
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4 Messages
1 day ago
Unfortunately, that had no impact. But again, thanks for the effort!
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