Visitor
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3 Messages
Comcast email
I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why would xfinity do this to good customers?
XfinityJeniece
Official Employee
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3.6K Messages
1 day ago
Hey there, @user_gywwkk, thanks for reaching out through Xfinity Forums regarding your Comcast email.
We’ve chosen to partner with Yahoo Mail to provide customers with a comcast.net email the ability to upgrade their email account to Yahoo Mail for a better email experience at no extra cost. If you choose to upgrade to Yahoo Mail, your email address, messages, folders, and contacts will stay the same. Yahoo Mail provides a ton of great features, including enhanced security, smart and intuitive calendar features, AI-driven tools to streamline your inbox management, and a mobile app, so you can stay connected on the go. The upgrade to Yahoo Mail does not impact any paid services customers may have with Xfinity.
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Expert
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33K Messages
22 hours ago
@user_gywwkk
Try installing an ad blocker in your browser. I don't have the Premium service and I don't see ads [no, I haven't migrated, but have had a @yahoo.com email address for like forever and I don't see ads]. As far as the rest you should be able to fix your email the way you want it by going into settings.
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