U

Visitor

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2 Messages

Tuesday, May 6th, 2025 12:29 AM

Comcast email account

How do I reset my password 

Official Employee

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3K Messages

2 days ago

Hey there, user_9icsmp, thanks for reaching out through Xfinity Forums regarding your Comcast email password. I know how important it is to have access to your email address. Here is a link with the details on how to reset your password, https://www.xfinity.com/support/articles/changing-or-resetting-your-password. Let us know if this helps!

 

Visitor

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2 Messages

NO! I went to the Xfinity store and they couldn’t figure it out. Still don’t have email from my main email account! 
Not happy at all 

Official Employee

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1.7K Messages

@user_9icsmp, If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Expert

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110.2K Messages

1 day ago

Concern moved here to the E-mail help section.

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