Hey there, user_9icsmp, thanks for reaching out through Xfinity Forums regarding your Comcast email password. I know how important it is to have access to your email address. Here is a link with the details on how to reset your password, https://www.xfinity.com/support/articles/changing-or-resetting-your-password. Let us know if this helps!
@user_9icsmp, If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJeniece
Official Employee
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3K Messages
2 days ago
Hey there, user_9icsmp, thanks for reaching out through Xfinity Forums regarding your Comcast email password. I know how important it is to have access to your email address. Here is a link with the details on how to reset your password, https://www.xfinity.com/support/articles/changing-or-resetting-your-password. Let us know if this helps!
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EG
Expert
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110.2K Messages
1 day ago
Concern moved here to the E-mail help section.
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