Stosh15's profile

Visitor

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1 Message

Friday, May 16th, 2025 5:52 AM

Clicked on a bad email

So I clicked on an email that said that they were going to delete my main account email it was from a comcast.net email and when I clicked on it it went to a eminent domain page and then the email disappeared.  And now I can't get into my email. I tried to change my password 3 times.  And it want to send the info to a xxxxxx-null kind of email.  

Am I [Edited: Language]?

Expert

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31.6K Messages

5 days ago

@Stosh15 

At this point you should probably get in touch with Customer Security Assurance.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Official Employee

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1.5K Messages

4 days ago

Hey @Stosh15 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the email you received. We would recommend following the advice that our amazing expert @Again has provided. This will get you in touch with the customer security assurance team, they will be able to take a look. 

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