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user_tu54qt
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Wednesday, December 24th, 2025 9:15 PM

Changing email address in Peacock

I cannot update email address on peacock because it is an inactive comcast address. To change or update the email address, Peacock wants me to follow the prompts sent to the inactive address. Help please.

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2 hours ago

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XfinityMartyR

Official Employee

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3 months ago

 

user_tu54qt Thanks for reaching out! I would recommend reaching out to our Customer Security Assurance Team to see if your Comcast email can be reactivated. 

 

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user_8f91b9

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2 days ago

Want to change email back to what it was on peacock [Edited: "Personal Information"]@gmail.com as of now it is showing [Edited: "Personal Information"]@yahoo.com

(edited)

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XfinityAlfonso

Official Employee

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2.5K Messages

Hello there user_8f91b9 thanks so much for adding your voice to this conversation here on our Forums! There is a great help and support article available through Peacock that will help you change and update your email address: 

 

How Do I Update My Email Address on Peacock?

 

Also, please be aware and follow our Xfinity Forum Guidelines so that we can maintain a positive and safe space for all our Community members! 😀

 

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