Regular Visitor
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3 Messages
Changed E-mail username - Now receiving "Mail Server Denies Access" & "Invalid Sieve Credentials"
I changed my e-mail username yesterday. The e-mail was working previously. Once changed,
when I log in and click on my e-mail I get the error "Mail Server Denies Access".
If I try to send an e-mail I get the same error. I also see an error of "Invalid Sieve Credentials" when I click on the e-mail settings.
I cannot recieve any mail (I tried sending from my other e-mail and it was returned). I called in and they could not figure out what the issue was.
Has anyone experienced this?




user_704955
Visitor
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1 Message
5 years ago
I'm having the same issue.
I switched to Xfinity and created a new email address by eliminating the underscore in the default address. I now receive error message, saying "Error Mail server denies access." in a pop-up whenever I try to log in to my email. I am having no trouble logging in, like there's no username/password issues. It just is a "server issue." If I go to the email settings, I get an "invalid sieve credentials" error message. Hoping you can help!
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