Visitor

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1 Message

Saturday, April 25th, 2026 4:12 PM

can't sign into my email

when I request to sign into my email from my server then all i get is the xfinity page. Very frustrating unable to sign in. I use to just type in comcast email sign in page and get the email. i am going to to get a new account with another company unless this can be fixed fast

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Expert

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34.8K Messages

4 months ago

@user_sko623 

when I request to sign into my email from my server then all i get is the xfinity page. Very frustrating unable to sign in. I use to just type in comcast email sign in page and get the email. i am going to to get a new account with another company unless this can be fixed fast

Official Employee

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1.2K Messages

4 months ago

Greetings @user_sko623, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having accessing your email, but you have come to the right place for assistance with this. Have you tried the link that @Again shared to take you to the log in page for your email?

Visitor

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1 Message

14 days ago

Can't sign in to my comcast email. I get to the page and no email comes up.

Official Employee

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391 Messages

@user_sko623 Hello Thank you for reaching out, could you tell me how you're accessing your email? and can you try from a browser using this link https://connect.xfinity.com/appsuite? Let me know if this helps. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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1 Message

3 days ago

Since restoring my Microsoft account and incorporating google data I find it impossible to access my comcast e-mai

Official Employee

 • 

2.4K Messages

Hi there @redwardn. Are you trying to access Comcast email via a third party email server or through our Comcast website?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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