New Poster
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8 Messages
Can't send email from outlook
Starting a couple days ago, Outlook stopped sending emails for my comcast.net account. I can still receive emails. I can also ping the port at smtp.comcast.net:465. It seems my attempt to connect to the port is being rejected by the server. Password is correct (am receiving emails).
user_05vioo
2 Messages
3 months ago
This started again a couple of days ago. Most of the time is just sending issues. Sometimes it's receiving as well. I know all the settings are correct because sometimes it works.
Very frustrating
Sending' reported error (0x800CCC0F)
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Zeek69
New Poster
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9 Messages
3 months ago
I am having the same issue, just in Outlook. I can send email fine from my phone with my Comcast account.
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user_0ozxjl
5 Messages
3 months ago
Me as well. My email send just stays in drafts.
Very annoying and no fix yet?
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dmc3sigma3
Visitor
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6 Messages
2 months ago
In the past week or so I can no longer send email. I get this error message: "The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP)." I have this problem using Outlook on my computer (using Outlook 2021) and also when checking mail on my iPhone 11. I have tried changing settings in my mail client and putting in password again, but nothing fixes it.
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paivano
Visitor
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3 Messages
2 months ago
Yes very similar problem. Mail from comcast eail goes to outbox and never gets pick up works works through other routers but not my home router except from 9 pm to about 8 am. I set up a iCloud mail account a
nd send emails from that. Works fine. Eventually will move on from Comcast entirely after over 10 years using it
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user_14ukv9
2 Messages
2 months ago
The same thing started happening to me today. I logged into xfinity and it said I needed to reset my pw. I did, and from then on I've only been able to receive emails, not send. Same from iPhone and Outlook on PC. From xfinity web page, whey I try to view emails, it just spins for a while.
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user_q30vwm
7 Messages
1 month ago
I am also unable to send outbound email via Outlook. Spoke to Comcast support, they had me change my passwords on my accounts, which worked for like an hour. Now...outbound mail just sits in the send folder. All POP3 settings are correct. Super annoying. It's been days now w/o being able to send outbound mail.
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Reece12345
Visitor
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2 Messages
1 month ago
I'm having the same issue as well! I'm glad to know it's not just me. It just randomly stopped last week. Any idea when all users will be fixed.
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Reece12345
Visitor
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2 Messages
1 month ago
Im glad to finally see that Im not the only one having issues. I have tried to delete and reinstall without it is fixing the issue. Any idea when all users accounts will be fixed?
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user_0ozxjl
5 Messages
1 month ago
Went direct to Xfinity store to address this problem this week and was advised they are phasing out all 3rd party email providers. Now you literally have to go Xfinity.com with browser to get email and send. Not a good outcome
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user_kam241
Visitor
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2 Messages
12 days ago
I am experiencing the same problem. First intermittently and now daily during normal working hours. At 7 p.m. CT, the problem goes away until the next morning. I am on Spectrum but kept my Comcast email address that I've had since Comcast was a thing. One thing I haven't seen anyone else report: I have the problem when I use the Outlook 2019 ("old" Outlook) but not when I switch to the "new" Outlook. I prefer the old interface and would rather not change just because of this. I wondered if it was Microsoft trying to force me to switch, but it appears to be an issue on Comcast's end. I get the same error messages reported above, including the bit about "too many failed attempts."
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user_5c7uen
2 Messages
5 days ago
I'm having the same problem. All 3 of my computers were sending/receiving email until 10:00 a.m. EDT - then the proverbial 0x800CCC0f error - connection to the outgoing server failed. This has happened multiple times previously. Nothing has changed. All settings, port #s, SSL/TLS settings, etc., as all good. No VPN. I've tried doing a repair to MS Office 2019, nothing changes.
It would be great if someone from Xfinity would disclose the fault and the workaround in their system. This error is a re-occuring error many times in the past many months and years to now >8,600 people.
How about a fix?
tvettera
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