Can't login to a 2nd email account

@Latoque​ 

Hi, 

I tried that but didn't worked. I am using eMClient Pro 9. 

Unfortunately the problem is over the browser too, I mean the Comcast Email account site and I can't passes it.

@XfinityJennifer​ 

Sorry, but it doesn't help! 

My primary account works just fine with eMClient and comcast webmail. 

But I can't sign in to the secondary account on webmail or eMClient, it keep giving the error mentioned on my first post. 

If I try to reset password it goes around to the same problem.

@user_52e87c, Let's take a closer look at your account. Please send us a DM with your name and complete address. 

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

Feel free to let me know if you have any questions.