Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
Hi there, @user_ejmygn. Thanks for reaching out to us here on the Community Forum. @BruceW provided some great advice. Were you able to get into your email, or did you still need a hand?
BruceW
Gold Problem Solver
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27.4K Messages
2 days ago
Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
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XfinityFrank
Official Employee
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2.3K Messages
15 hours ago
Hi there, @user_ejmygn. Thanks for reaching out to us here on the Community Forum. @BruceW provided some great advice. Were you able to get into your email, or did you still need a hand?
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