Hello user_xzhrpy, thank you for taking the time to reach out to us for help with accessing your email. Our Xfinity Forums is an excellent place for help with concerns like this. I'm sorry that you are having the trouble. I know it's difficult to keep up with communications when you can't access your email. Are you using our website xfinity.com to access your email? If so, when signing in to the email address are you able to access your inbox or is there an error message?
XfinityPaula
Official Employee
•
1.6K Messages
3 days ago
Hello user_xzhrpy, thank you for taking the time to reach out to us for help with accessing your email. Our Xfinity Forums is an excellent place for help with concerns like this. I'm sorry that you are having the trouble. I know it's difficult to keep up with communications when you can't access your email. Are you using our website xfinity.com to access your email? If so, when signing in to the email address are you able to access your inbox or is there an error message?
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