Visitor
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1 Message
RE: Cannot get into my email
I am trying to access my email account on my computer, but xfinity is not recognizing either my email address or my phone number. I signed into this account 5 months ago, so I don't believe it should have been deleted, but it doesn't seem to be there.
XfinityAmira
Official Employee
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4.6K Messages
6 hours ago
Hi user_mmkd26! Thanks for taking the time to reach out on our Xfinity Forum regarding this email concern. My team is here to support you. For troubleshooting purposes, how are you trying to access your email? On the web portal [connect.xfinity.com] or through a third-party app?
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