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Cannot connect to email server using Outlook on a PC
Cannot connect to email server using Outlook but can connect using the web portal, for 2 weeks since 12/31. Pop3 port 995, SSL outgoing port 465, and other settings have not changed on my end. The check box for using 3rd party access security in the web email settings is still checked. It just stopped working as if I am being blocked by comcast. Went to local Xfinity store and they were absolutely useless, did not know how to troubleshoot or solve this problem. The AI assistant is completely useless and it doesn't offer to chat with a real person.
BruceW
Gold Problem Solver
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26.1K Messages
2 hours ago
What happens when you try to load or send email? Any error messages?
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