Visitor
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11 Messages
Can i get port 25 unblocked
i use it for work telnet.
as well as my personal email server.
ATnT Line works fine. But trying to Switch to Xfinity.......... This wont work......
and i feel as if i am being lied to about receiving call backs?
given bad numbers. and given a runaround.
Again
Expert
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32K Messages
2 years ago
@pclance
Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week
Contact: 1-888-565-4329
Try calling them and ask for Tier 2 support. I cannot guarantee you they will unblock it.
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Again
Expert
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32K Messages
2 years ago
@pclance
Please do not start multiple threads on this issue as it is against Forum Guidelines and the Acceptable Use Policy.
Did you try calling Customer Security Assurance tier 2 as I recommended?
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pclance
Visitor
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11 Messages
2 years ago
Sorry Still figuring out how to use this forum.
Yes i have been this entire week.
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pclance
Visitor
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11 Messages
2 years ago
I have been Calling in to get this resolved every day this week to check on the progress.
And i have been Transferred repeatedly OR given sometimes (bogus) numbers to call. told they could help?
844-963-0185 (level 2 xfinity)
855-343-2247 1 (is xfinity helth care number......why or how can they help?????)
Xxx-xxx-9250 (some ones personal number that dose not work for xfinity. not giving out the number as this is a public place.
And Still my issue has not been resolved.
https://forums.xfinity.com/conversations/email/port-25-unblock-art-of-the-business-as-usual-runaround-and-is-there-anybody-out-there/636861fc92a15b227c29043f
I have seen other people here where @XfinityCSAEmail fixes it.
and I have the same feeling about the Customer support at this point.
I am a New Customer.
And Would like to use this company because of its faster speeds offered. Witch are nice.
So at this point my options are.
A. Pay for a VPN, to bypass the blocked internet ports i need.
B. Get a Full Refund as i can use it for my job.
FWI I use port 25 for Work. testing and working with servers.
As well as use it to Test Home Security systems. Notifications, messages.
I Agree Port 25 Should not Be use for Email submission. (not using it for that)
Port 25 Is used for Email Server to EMAIL SERVER SMTP (No other port is used)
Any Email Relay Should be using a White List Of Accepted Domains witch to receive Emails from.
Along with Grey listing and Anti Spam software to deal with Spam.
So Why BLOCK port 25. It feels like a band-aide solution. when Port 25 is a bit of a multi-tool. One port for many purposes.
Then not being able to unblock Port25 when i call in, given the run around. promising to fix it. with no call backs?
I am Just Vary Frustrated at this point.
(edited)
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pclance
Visitor
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11 Messages
2 years ago
@XfinityCSAEmail
@Again
@XfinityAlex
Just Figured out how to do this.
Thanks for your help, and suggestions even if they have not worked.
(edited)
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user_7e21e3
Visitor
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9 Messages
2 years ago
Just follow these steps. save yourself the headache
open control panel
go to windows defender firewall
click advanced settings
inbound rules
new rule
select port
click next
select tcp port 25 and hit next
choose connections to allow and then next
select who can connect
choose where it applies
name it and hit finish
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