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Skinnybonz
1st Topic

2 Messages

Saturday, January 11th, 2025 8:59 PM

Attempting to enter Comcast email redirects me to homepage

Whenever I attempt to enter my Comcast email, I am redirected to the homepage. I see that others have had this issue before and require assistance in this matter.

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19 days ago

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XfinityMarcus

Official Employee

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1.2K Messages

1 month ago

Skinnybonz thank you for using the Community Forums page to reach out today. I understand that you are attempting to enter your email but being redirected. Are you using a third party email platform to access the email?

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Skinnybonz

2 Messages

I had attempted to access my email through the web version and the Xfinity app but was unable to access it.

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21 days ago

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XfinityJeniece

Official Employee

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2.8K Messages

Skinnybonz, thanks for clarifying! Have you tried on multiple devices and are you having the same issue or is it just with a specific device?

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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19 days ago

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