AOL user not receiving my emails

Question

Starting at the beginning of this week, an aol.com user stopped receiving any of my emails.  I can receive her emails.  I can send and receive emails to and from non-AOL users.  What's weird is that my wife can send emails to this same AOL user.  I haven't made any changes to my email settings.  Can someone help?

XfinityArmand · Accepted Answer

Got it! Have you had the recipient check their Junk/SPAM folder?

XfinityArmand · Answer

Hi there!  Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum @user_RR103.  We are so glad to hear from you and want to ensure your email concerns are addressed.  This may be a concern for the receiver of your email.  No worries!  We are going to take a closer look on our end for you.  Are you showing the emails you are sent going into your drafts folder?

user_RR103 · Answer

Hi! I don't see any emails in my drafts folder but they're in my sent folder.  Thanks.

user_RR103 · Answer

That was it!  I guarantee the recipient didn't make any changes, and I'm in her address book but AOL started sending all my emails into her spam folder.

Email

user_RR103

AOL user not receiving my emails

XfinityArmand

XfinityArmand

user_RR103

user_RR103

CCTimothyA

user_RR103

CCEdgardo

user_RR103

CCEdgardo

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