All Emails From Client's Domain are Being Sent to Spam

All emails from my client's domain are being blocked. They are being sent to Comcast spam folder and therefore not reaching Outlook on my computer.

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BruceW

Gold Problem Solver

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26.6K Messages

1 year ago

All emails from my client's domain are being blocked. They are being sent to Comcast spam folder ...

Please see https://forums.xfinity.com/conversations/email/how-to-prevent-email-from-going-to-the-spam-folder/602dafffc5375f08cd1ec7b9.

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user_q8hq0a

3 Messages

We do not keep any email addresses in the webmail address book. Thanks.

1 year ago

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XfinityRaf

Official Employee

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1.1K Messages

Good afternoon @user_q8hq0a. Can you confirm when this started?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

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Email

user_q8hq0a

All Emails From Client's Domain are Being Sent to Spam

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

user_q8hq0a

XfinityRaf

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