All Email rules have been deleted --- AGAIN!

For the second time in about 2 months all of my 25-30 email rules have been deleted.

*** Desktop computer... regular Xfinity email client.... normal screen zoom... checked with several browsers ***

As others have reported, this has been going on since 2022!

Very annoying.

What to do?

Responses

Oldest First

Selected Oldest First

XfinityJorge

Official Employee

•

3.3K Messages

2 days ago

rnee Hi there! Thanks for reaching out and we are here to help. Were you able to recover those emails? If not we are here to assist

3

0

Again

Expert

•

35K Messages

@XfinityJorge

rnee Hi there! Thanks for reaching out and we are here to help. Were you able to recover those emails? If not we are here to assist

Don't you mean email RULES?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer! tick

Like

Reply

1 day ago

0

rnee

Visitor

•

4 Messages

YES... My email RULES have been deleted!!!

Like

Reply

12 hours ago

0

XfinityRoberto

Official Employee

•

2.5K Messages

I am glad to hear that you were able to get your emails back. Did you get a chance to set your rules again?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

Like

Reply

12 hours ago

0

rnee

Visitor

•

4 Messages

12 hours ago

No. No. No. I never lost my emails.

I lost my email RULES. RULES RULES.

3

0

Email

rnee

All Email rules have been deleted --- AGAIN!

XfinityJorge

Again

rnee

XfinityRoberto

rnee

New to the Community?